FAQs
General
Where are your products sourced and packaged?
Each product is sourced from their local habitats all over the world - from Peru to India to Japan to the United States. All 11 ingredients are Organic with multiple that are certified Fair Trade. We make an effort to work with transparent suppliers and business partners to make sure the farmers who provide us with such high quality products are also taken care of. We will continue to work to maintain high quality products from people-first suppliers.
Our products are packaged in the beautiful Catskills on the Delaware River. Specifically 43 Lower Main Street in Callicoon, NY.
Is it Organic? Plant-Based?
Yes and yes.
Why Subscribe?
The things in your Morning Lover doing the loving things to your body are things that do their best job doing those things over time. So, enjoy your healthy, chocolatey aromatic Morning Lover treat that reminds you of being cozy in an apple orchard on an east coast fall day in front of a fire on a big leather chair. Real talk - antioxidants need replenishing and free radicals keep on coming, so use over time is where you will really feel the benefits. We just made taste important so you could feel it in the moment too. 😆
Does it contain caffeine? Sugar?
Caffeine, yes! Less than half a serving of matcha and a tiny bit that is naturally occurring in all cacao (chocolate) products. Maca does not have caffeine, but it IS a natural energy booster, so you might also feel a little extra oomph from there.
Sugar, nope! That’s up to you. We think it’s best sweetened up with honey or maple syrup.
Is this a good alternative to coffee or tea?
Sure! This is one of the very reasons Morning Lover came to be. That said, if you are a coffee lover, throw half of it in there. That’s delish too.
Can I have more than one cup per day?
We specifically formulated this supplement so that you got the lower end of your daily dose of things like turmeric and lion’s mane without going over the daily dose max. These are things we’ve done deep scientific internet research on, but we are not doctors or scientists, so listen to your body and ask one of them if you are concerned. Cara has two every morning, let’s see if she turns into a monster from the Upside Down. (We’re kind of hoping she does!)
Can I drink it with a baby on board?
While we’d love to love your baby too, please consult a doctor. Also, Congratulations! We love humans!
Will it help me lose weight?
Some studies say that cacao can help to regulate energy use and metabolism while also increasing feelings of fullness and that this can help with weight loss. Some say something similar about matcha. We’d say eating a whole foods, plant-based diet from farms who treat the land and animals organically and well is your best bet to weight loss. Clean eating and a daily dose of exercise. Morning Lover is here to give your body daily essentials that it doesn’t always get. But Morning Lover could inspire a more healthy lifestyle so that’s a start, right?
Why is there sediment at the bottom of my drink?
These ingredients are whole foods, not extracts, freeze dried or spray dried. That means some are more soluble than others. We do recommend the boiling water and some sort of warmed milk as some of these ingredients tend to be more soluble in heat and also a fat of some kind. Should you choose not to follow the recommendations, all good with us! You do you. We’re just here to share what we know.
Accounts and Subscriptions
How do I manage my subscription?
Please visit this account page. If you have trouble logging in or you have not yet set a password please click “reset password” link. Once logged in you will notice a “Order history” and the ability to “Manage Subscription." Here you can pause or cancel you subscription.
How do I cancel my subscription?
Please visit this account page. If you have trouble logging in or you have not yet set a password please click “reset password” link. Once logged in you will notice a button on the top left side called "Manage Subscription." On this page in the bottom right you can choose to “pause subscription” or “cancel subscription."
Can I skip a delivery? Can I reschedule my deliveries for a different day of the month?
Sure! Please visit this account page. If you have trouble logging in or you have not yet set a password please click “reset password” link. Once logged in you will notice a button on the top left side called “Manage Subscription." On this page, please click “See more details” button on the bottom right. On this page, in the top right you can “Skip Order." In the same box as the ability to skip order you can “reschedule” in the top right corner of this box. The date you pick will then change the delivery date for the proceeding months.
Can I order without a subscription?
You sure can! Please go to the product page and click “One
Time Purchase” vs “Subscribe and save."
What is your return policy?
Check it out here.
Orders and Shipping
Can I track my shipment?
Absolutely! Once your order is confirmed the order is in our queue to ship. Once we start the shipping process (usually within 1 to 2 business days) you will receive an email with a tracking number.
What countries do you ship to?
Right now we are just in the US but we hope to be wider in the future!
How much does shipping cost?
Standard shipping is free for orders in the U.S.
How long will it take to ship?
We use USPS Ground Advantage and it typically takes 2-5 business days.
What happens if I never receive my order?
Check the tracking number you received to see if it is still on the way. If not, feel free to email us at support@drinkmorninglover.com.
Do you sell at retail or cafe locations?
We do! At the moment we are working with artisan purveyors across the country. We are hoping to share a specific list with you soon.